ITIL® Foundation Online Course

4.67 out of 5
(3 customer reviews)


$190 – £140 – A$235

By Ivor Macfarlane, one of the original authors of ITIL (versions 1, 2, and 3), and Lifetime Achievement Award holder for outstanding contribution to IT Service Management.

In this course, you’ll learn the foundations of IT service management based on ITIL, and will be prepared for the ITIL Foundation exam.

Note: If you wish to pay using your local currency, send us an email to or use the Chat Service below (currency conversion charges may apply).

The first 30% of the course is free, and you can start it now, even without registration, to see if it’s the course you’ve been looking for.

Product Description

This course teaches you IT Service Management based on ITIL, and prepares you for the ITIL Foundation exam.

The course is equal to 3 days of classroom training. It’s a set of video lessons (over 12 hours), quizzes, integrated flashcards, and sample exams; everything you need to learn the topic and get prepared for the exam. It is designed in a way that is easy to follow for a busy professional.

The first 30% of the elearning course is free. You can start the course right now, even without registration, and purchase it when you’re sure that it’s what you’ve been looking for.

Start the course for free

Registration is not required

You will have access to the course for 12 months since you purchase it.

About the Author

Your trainer, Ivor Macfarlane, is one of the original authors of ITIL (versions 1, 2, and 3), as well as ISO 20000 and ITSM library. He’s been an ITIL Examiner since 1991, and has delivered ITIL training in more than 40 countries.

Ivor was awarded the Lifetime Achievement Award for outstanding contribution to ITSM in 2017 by ITSMF UK; just a few weeks before we started recording this course!

His deep understanding of IT Service Management in general, and ITIL in particular, experience in training, and decades of hands-on experience in the field, are all used to bring you this course. We hope you’ll enjoy taking it as much as we did building it.

ITIL Foundation exam

The official exam is online, and you can take it anywhere in the world, from home or work. You can get the exam voucher here:

3 reviews for ITIL® Foundation Online Course

    5 out of 5

    (verified owner):

    Great course. Ivor’s experience and explanation in the course is invaluable. Passed the exam with flying colours. Would definitely recommend this course to others. However if you want to feel more confident before the exam would also recommend to buy the ITIL APP from Axelos (Its not very costly 5 euros). So this course plus the app will give you the best results.

  2. Hartmut Goetze
    5 out of 5


    Excellent course. As a tester, I found a few minor bugs. None of these mattered at all. The presenter, Ivor Macfarlane is a great presenter, explainer and story teller. This course was actually fun. Passed my certification exam without problems not using other material. Highly recommended for anyone trying to get a grip on ITIL.

  3. Xavier
    4 out of 5

    (verified owner):

    I Passed my exam with 83%. I enjoyed the course and the instructor. I paid attention to his summary for each lesson and took copious notes. I reviewed the notes and did the sample exams for nine days. The flash questions were very helpful. I suggest copying these and thoroughly reviewing the flash questions. After my studies I found a link on youtube, the clip is 30 minutes and the presenter had a poster-flow chart. The company is Materna, Mplaza would do well by having a similar poster, it ties everything together nicely. Not to mention the clip is also very informative. Hope this helps and good luck to all.


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