This course teaches you IT Service Management based on ITIL, and prepares you for the ITIL Foundation exam.
The course is equal to 3 days of classroom training. It’s a set of video lessons (over 12 hours), quizzes, integrated flashcards, and sample exams; everything you need to learn the topic and get prepared for the exam. It is designed in a way that is easy to follow for a busy professional.
The first 30% of the elearning course is free. You can start the course right now, even without registration, and purchase it when you’re sure that it’s what you’ve been looking for.
Registration is not required
You will have access to the course for 12 months since you purchase it.
About the Author
Your trainer, Ivor Macfarlane, is one of the original authors of ITIL (versions 1, 2, and 3), as well as ISO 20000 and ITSM library. He’s been an ITIL Examiner since 1991, and has delivered ITIL training in more than 40 countries.
Ivor was awarded the Lifetime Achievement Award for outstanding contribution to ITSM in 2017 by ITSMF UK; just a few weeks before we started recording this course!
His deep understanding of IT Service Management in general, and ITIL in particular, experience in training, and decades of hands-on experience in the field, are all used to bring you this course. We hope you’ll enjoy taking it as much as we did building it.
ITIL Foundation exam
The official exam is online, and you can take it anywhere in the world, from home or work. You can get the exam voucher here: